Emotional Intelligence – The Game Changer!
With the exponential increase in the pace of change, due to reasons such as growing technology, increasing regulations, unpredictable political environment, etc. the challenges that people face in day to day life are increasing as well. Neuroscience has proven that uncertainty and increased stress can shut down the logical part of our mind as we focus on survival. When we are under pressure, we end up doing or saying things that we normally don’t, we lose our ability to think straight as well as the ability to make better decisions. This is because strong emotions like anxiety, anger, joy, trip off our more evolved Human Brain, bypass the high level thinking associated with it, and allows our primitive brain, ‘the emotional brain’, to take over. The power of Emotions overwhelms rationality, the realization (if at all it happens) happens much later, often when the damage is done. Yet, the pattern continues because most people accept it as a habit or behaviour that they are born with, or have made failed attempts in changing the same. Some people blame it on destiny, some on circumstances, least realizing the power they possess – The Power Within!
We have the ability to change our behaviour, to create the destiny we desire and be the kind of person we wish to be.
Our behaviour is largely determined by our :
1) Cognitive Intelligence (IQ) : our to the ability to plan, reason, and use logical deduction to solve problems. It refers to the capability of a person to apply abstract thinking while learning from and responding to the environment.
2) Personality : Our personality is a result of our preferences, such as our tendency towads extroversion, introversion etc.
3) Emotional Intelligence (EQ): The ability to accurately identify and understand one’s own emotional reactions and those of others. It also involves ability to regulate one’s emotions to use them to make good decisions and to act effectively (Mayer, Salvoes & Caruso 1998).
Our IQ peaks around the age of 21, and our personality is a set of constants that define us. What changes with age & experience is our Emotional Intelligence. This is what makes ‘Emotional Intelligence’ the focus of behavioral change!
Emotional Intelligence is the basis of personal qualities such as realistic self-confidence, personal integrity, knowledge of personal strengths and weaknesses, resilience in the times of change or adversity, self-motivation, perseverance, and a knack of getting along well with others. People with high Emotional Intelligence do not get derailed easily as they know the art of staying motivated and motivating others even during toughest of the times.
It is therefore no surprise that The World Economic Forum has identified Emotional Intelligence as one of the top 10 skills required to succeed by 2020. It is important to note that Emotional Intelligence directly contributes to the development of the rest of the 9 skills.
Emotional Intelligence is quickly gaining prominence and acceptance in the business world because of the role it plays in the development of organizational culture, and the impact it has on the performance of teams and individuals. It is the common denominator that can help people tick, stick and click, and is the answer to some of the greatest challenges organizations face - motivating employees, retaining top talent, building collaboration, and boosting productivity. On an individual level, it is the factor that can help people strive & thrive in their respective professions. It is indeed the Game Changer!