As TAXIS are going DRIVERLESS & PARALEGALS are being REPLACED by ROBOTS, PEOPLE need to HONE their PEOPLE SKILLS or will soon FACE EXTINCTION! After all, You need EMPATHY to understand what it takes to take people out of their homes to hunt Pokemons and to find out new ways of using the opportunities offered by Pokemon Go to Market your business!
In the age of FOURTH INDUSTRIAL REVOLUTION, where ARTIFICIAL INTELLIGENCE, AUGMENTED REALITY, ROBOTICS etc are LEADING THE CHANGE.. The RULES OF BUSINESS, MARKETING & INNOVATION are being challenged and REPLACED by a more ‘HUMAN CENTRED’ approach and R&D methods. EMOTIONAL INTELLIGENCE SKILLS such as EMPATHY, OPTIMISM, STRESS MANAGEMENT, COLLABORATION etc are CRUCIAL FOR DESIGNING CUSTOMER CENTRIC PRODUCTS & SERVICES while CREATING PROCESSES that require INTERDISCIPLINARY COLLABORATION WITH TEAMS LOCATED GLOBALLY!